Privacy Policy

Last updated: 12/08/2025

At Abigail’s Waggy Tails, your privacy matters. This Privacy Policy explains what personal data we collect, how we use it, and your rights. By using www.abigailswaggytails.dog or booking services with us, you agree to this policy.

1. Who We Are

Abigail’s Waggy Tails is a sole trader business providing dog training services across Herts, Beds & Bucks. Our website is:
www.abigailswaggytails.dog
info@abigailswaggytails.dog

2. What Information We Collect

We may collect the following information when you visit the site, contact us, or book a service:

• Your name and contact details (email address, phone number)
• Your dog’s name, breed, age, behaviour history
• Booking and payment information
• Feedback, reviews, or content you submit
• Website usage data (via cookies – see section 6)
   

3. How We Use Your Information

We only use your data to:

• Respond to your enquiries 
• Arrange and manage bookings
• Deliver training services tailored to your dog 
• Process payments
• Improve our services and website
• Share helpful updates (with your consent)

We never sell or share your information with third parties.

4. Lawful Basis for Processing

We rely on the following legal grounds to process your data:

• Contract: to provide dog training services as requested 
• Consent: for optional updates or use of user-submitted content
• Legitimate interest: to manage business operations and prevent fraud
• Legal obligation: where required to comply with laws
   

5. How We Store and Protect Your Data

Your data is stored securely using password-protected tools and devices. We take all reasonable steps to keep it safe and prevent unauthorised access.

We retain your data only for as long as needed to fulfil the purpose it was collected for – typically for up to 6 years to meet tax and legal obligations.

6. Cookies

This site may use cookies to enhance your experience and understand how visitors use the site. You can adjust your browser settings to disable cookies if you prefer.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Ask us to correct or delete it
• Withdraw your consent at any time
• Object to or restrict certain uses of your data
• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, contact: info@abigailswaggytails.dog

8. Third Party Services

We use third-party services to help manage bookings and payments (e.g. Calendly, SumUp). These providers have their own privacy policies which we encourage you to review.

9. User-Generated Content

If you choose to submit photos, reviews, or content to Abigail’s Waggy Tails, you consent to its use for marketing purposes (e.g. website or social media), unless you request otherwise.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or our practices. The latest version will always be available on our website.

Still have questions? We’re happy to help.
info@abigailswaggytails.dog