Privacy Policy

Last updated: 29/04/2026

At Abigail’s Waggy Tails, your privacy matters to me. This Privacy Policy explains what personal data I collect, how I use it, and your rights.

By using www.abigailswaggytails.dog or booking services with me, you agree to this policy.

1. Who I Am

Abigail’s Waggy Tails is a sole trader business owned and operated by me, Abigail. I provide professional dog training services in Milton Keynes and across Buckinghamshire, Bedfordshire, and Northamptonshire.

• Website: www.abigailswaggytails.dog
• Email: info@abigailswaggytails.dog

2. What Information I Collect

I may collect the following information when you visit my site, contact me via WhatsApp, or book a service through my integrated tools:

• Your name and contact details (email address and phone number)
• Your dog’s name, breed, age, and behaviour history
• Booking and payment information
• Feedback, reviews, or any photos/videos you choose to submit to me
• Website usage data (via cookies – see section 6)

3. How I Use Your Information

I only use your data to:

• Respond to your enquiries (via email, phone, or WhatsApp)
• Arrange and manage your bookings through my scheduling system
• Deliver bespoke training services tailored specifically to your dog
• Process payments for your consultations and training sessions
• Improve my services and website experience
• Share helpful training updates or newsletters (only if you have given me your explicit consent)

I never sell or share your personal information with third parties for marketing purposes.

4. Lawful Basis for Processing

I rely on the following legal grounds to process your data:

• Contract: To provide the dog training services and consultations you have requested.
• Consent: For optional marketing updates or the use of photos/videos you have shared with me.
• Legitimate Interest: To manage my business operations, maintain safety, and prevent fraud.
• Legal Obligation: Where I am required to comply with UK tax or data laws.

5. How I Store and Protect Your Data

Your data is stored securely using password-protected tools and encrypted devices. I take all reasonable steps to keep your information safe and prevent unauthorised access. I retain your data only for as long as needed to fulfil the purpose it was collected for—typically for up to 6 years to meet UK tax and legal obligations.

6. Cookies

My site may use cookies to enhance your experience and help me understand how visitors interact with my content. You can adjust your browser settings to disable cookies if you prefer.

7. Your Rights

Under GDPR, you have the right to:

• Access the personal data I hold about you
• Ask me to correct or delete your information
• Withdraw your consent for marketing at any time
• Object to or restrict certain uses of your data
• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, please contact me at: info@abigailswaggytails.dog

8. Third-Party Services

I use trusted third-party services to help manage bookings and secure payments. These include Calendly (for scheduling) and Stripe/PayPal/SumUp (for payment processing). These providers have their own privacy policies which I encourage you to review.

9. User-Generated Content

If you choose to submit photos, reviews, or video content of your dog to me, you consent to its use for my marketing purposes (e.g., on my website or social media), unless you explicitly request otherwise.

10. Changes to This Policy

I may update this Privacy Policy to reflect changes in law or my business practices. The latest version will always be available on this page.

Still have questions?

I'm happy to help. info@abigailswaggytails.dog